Privacy Policy

Personal Information we Collect

  • Your personal information when you place an order on our website. This includes the name, invoice and delivery address(es), email address, telephone numbers you provide for purchasing and delivery

  • Your email address and subscription preferences when you sign up to our newsletter – as well as information on how you use our emails, such as if you open them and if you click on any links included

  • Your IP address, and details of which web browser you used

  • Information on how you use the site, navigate, and search terms that you use

This information is viewed only by authorised staff at Langtree Botanics and any contracted agents that we use, and is used to:

  • Allow you to make purchases on our website

  • Improve our website by monitoring how you use it

  • Gather feedback to improve our products and services

  • Send emails and newsletters to those who request them

  • Screen our orders for potential risk or fraud

Data Retention

When you place an order through the Langtree Botanics website, we will maintain your order information for our records unless you ask us to delete this information.

Disclosing Your Information

We may pass on your personal information if we have a legal obligation to do so.
We will not share your information with any other organisations for marketing, market research or commercial purposes, and we do not pass on your details to any other websites.


You may at any time, request full disclosure of the information that we hold for you. This information will be provided to you in writing, to the address that we have on file for you – or an alternative address if photographic proof of identification and/or residence is provided.

Disclosing Your Information

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.


You may request a copy of this privacy policy in writing at any time

You may opt-out of our marketing by notifying us in writing to langtreebotanics@gmail.com

External Links

Any links to third party websites on the Langtree Botanics  website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content.

Payments

Like many other websites, the Langtree Botanics website uses cookies. Cookies are small text files that are stored on your PC, mobile, or tablet when you visit our website. They are not harmful, and are not used to store any confidential information that identifies you personally.


Cookies are used to improve the website experience of a visitor to a website. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. Cookies on our website are used to collect information about how you browse our website, and enable us to provide you with an enhanced, user-friendly and personalised experienced – showing products and services relevant to you.


It is possible to switch off cookies by adjusting your browser preferences or using a dedicated browser extension.

Cookies are used on our site for the following reasons:

 

  • To allow you to securely sign into your Account, and access “My Account” features such as order, and account information
     

  • To store products that you add to your basket, whilst you continue to browse the website

  • For development and marketing purposes – to record how you navigate the website, how long you spend browsing, which products you view, and which items you ultimately purchase. We use this information to develop our site design and show you related products and promotions based on your browsing and purchase history

By using our site, you consent to the use of these cookies.


We also offer you the facility to share the products and services on our site through 3rd party social media sites such as Pinterest and Instagram. By using these features, you also consent to allow cookies from these providers. You can find out more information about how these 3rd party providers use cookies on their websites.

Review of Policy

This Privacy Policy was created on 30th December 2020 and is to be reviewed annually. We may update this privacy policy at other times in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at langtreebotanics@gmail.com or by mail using the details provided below:

Langtree Botanics

175 Micklefield Road

High Wycombe

Buckinghamshire

HP13 7HA

UK